Server Problems Affecting Users

We're sorry to report that we're currently experiencing some hardware issues at our data center, and it's affecting a large portion of our users. We're working on replacing the hardware and then restoring backups, which means this will take several hours to complete. In order to protect the data, we've closed access to Ap4ProjectManagers for users on the affected database shards. We're very sorry for the inconvenience.

UPDATE: We are finally up and running. All server issues have been resolved and everyone should now have access to Ap4. We have taken this experience and added further security and failover measures to our infrastructure system. If you have any issues please send us an email to support@ap4projectmanagers.com and we will get back to you immediately. Once again we deeply apologize for any inconvenience.

Scheduled Maintenance Update

We have successfully updated our servers this Thursday night, as scheduled. You will notice an increase in performance and response time. Give us your feedback! We are sure you will enjoy the speed improvements.

Cheers!

The Ap4 Team

Scheduled Maintenance

Ap4ProjectManagers.com will be performing a scheduled maintenance today, March 15, 2012 between 22:00 and 24:00 GMT Western European Time (WET). We will be proceeding with a database update and software updates on our servers. The service may be unavailable for 3-4 hours in order to make sure everything runs safely. We apologize for the inconvenience these hours of downtime may bring.

Customers who have additional questions before or after the maintenance are requested to contact the Ap4 Project Managers via our help page (http://help.ap4projectmanagers.com) or by phone (351-910209370).

Thank you in advance for your patience while we perform this critical maintenance on our path to improving the performance and reliability of our service.

Sincerely,

The Ap4 Team

Update - Signup, Login & Invite Changes

We have an important overhaul ready to be implemented in Ap4 Project Managers on the 12^th of December at 19:00 GMT. (Our servers will be down for 5 minutes.)

What is happening?

We are substituting the use of usernames in our login page for email addresses.

The next time you login to Ap4 Project Managers simply now use your email address you signed-up with. The password maintains the same.

Why are we doing this change?

We are making the signup and invitation process simple.

Ap4 Project Managers now works as our construction community does, you can add any of your project partner companies or collaborators, and apart from using the software for free with the projects you shared with them, they will also be able to work on the same application on other projects of their own. Or, you yourself may be invited to another company´s project.

We can now support this with the use of a common denominator, your email address.

Users will be able to access and manage their own projects and projects they were invited to with just one Ap4 account.

We believe that this will allow Ap4 Project Managers to establish a market standard for construction project communication.

And… to help you further share your project we have just added unlimited user usage  to your free plan account!

Also check your new user invite button. It makes sharing your project much easier. Start inviting!

Any additional necessary steps?

None, unless you have the Ap4 Mobile Android app and / or our Ap4 Outlook pluggin installed, it will be necessary to update to the available new version found in the Android Markeplace (found here) and reinstall the new Ap4 Outlook pluggin version found inside your Ap4 User Profile page.

If you have any difficulties get in touch with our support team (support@ap4porjectmanagers.com)

What else is new?

Meanwhile we also improved our Timesheet and Gantt task functionalities in our Gantt Module.

• You can now easily log in your project resource hours and manage your resource costs.

•  You now also have the option to select the start and end date of a new gantt task or simply insert the number of days when entering a new gantt task.

Thanks!

Ap4ProjectManagers Servers Update

We successfully updated our database servers this Saturday night, as scheduled. You may notice some performance improvement, especially when dealing with a lot of data. Let us know if you run into any issues!

Scheduled Maintenance

Ap4ProjectManagers.com will be performing a scheduled maintenance on Saturday, October 16, 2010 between 20:00 and 21:00 GMT Western European Time (WET). We will be proceeding with a database update and software updates on our servers. The service may be unavailable for 1 hour in order to make sure everything runs safely. We apologize for the inconvenience these hours of downtime may bring.

We will update our process through this blog and our twitter account.

At Apond, we are committed in working towards exceeding our SLA 99.5% availability. We can proudly say that our availability over the last 3 months has hit 99.99%! The only downtime was a 15 minute scheduled previous database change.
Our team has put a lot of effort in in the last months to get to this point; and there’s more to come to keep us there :)